Brand Jet Orbit Managed Automation
Customers subscribe to managed automation access through Orbit: a client portal for subscription status, billing, support, service visibility, wallet-enabled usage, and entitlement controlled automation access after payment.
Setup and maintenance can include Brand Jet involvement, but the product is the subscription access layer and managed automation infrastructure delivered through Orbit.
What customers get after payment
Orbit client portal access
A customer account for viewing subscription, service, support, payment, and usage information.
Subscription-based automation access
Automation availability is controlled through Orbit entitlement checks after checkout.
Ticket-based support
Support and maintenance requests are submitted and tracked inside the Orbit portal.
Automation status visibility
Customers can see agreed services, status, and access state from the portal.
Wallet top-ups where enabled
Usage-based services can use a wallet balance when that module is included in the plan.
Billing and payment history
Subscription payments and receipts are visible through Orbit and the hosted billing flow.
How delivery works
Orbit keeps the subscription, access, support, and usage flow in one place so customers do not have to manage automation billing and service visibility across separate tools.
Choose a subscription package
Select a Silver, Gold, Platinum, or Diamond managed automation subscription. A hosted checkout is issued for the selected package.
Receive Orbit portal access
After payment, customer access is sent by email and the subscription is attached to the customer account in Orbit.
Connect agreed automation services
Brand Jet connects the agreed automation services, service keys, and entitlement checks needed for the subscription.
Manage billing, support, and usage from Orbit
Customers use Orbit for subscription status, support tickets, billing history, service visibility, and wallet usage where enabled.
What is included
Hosted automation access
Monitoring and maintenance
Support tickets
Billing portal
Usage wallet where applicable
Not included by default
Third-party software costs
Ad spend
Large custom scope changes
New integrations not agreed in the plan
Subscription packages
Package contents are finalized before checkout based on the agreed automation services. Taxes may be added where applicable based on billing location.
Silver
One managed automation setup with standard ticket-based support.
Gold
More active automation coverage with priority support.
Platinum
Managed automation operations with wallet support for variable usage.
Diamond
Highest-touch managed automation support with wallet-enabled services.
Policies and contact
For product, privacy, payment, or subscription questions, contact Brand Jet Media at hello@brandjetmedia.com.
Questions
Is this a SaaS product?
Orbit is a digital subscription product for managed automation access. It includes portal access, billing, support, service visibility, and entitlement-controlled automation access. It is not presented as a fully self-serve SaaS tool; managed setup and maintenance are included with the subscription.
How do customers receive access after payment?
Customers complete a hosted checkout for the selected package. After payment, Brand Jet sends email access to the Orbit client portal and attaches the subscription to the customer account.
Is setup included?
Yes. Managed setup and maintenance are included with the subscription for the automation services agreed in the plan.
Can usage-based services be billed separately?
Yes. Where enabled, Orbit supports wallet top-ups for usage-based services. Wallet debits are used only for services configured for usage billing.
How does support work?
Support runs through Orbit tickets. Customers can submit requests, add context, and track replies from the portal.